For Visitors

Please note: Our visitation guidelines update frequently to limit exposure and protect our guests and staff. Please find the most current guidelines on our COVID-19 Updates page.


Your visits are important to the patient and we encourage visits when appropriate. In general, please try to keep your visit brief & cheerful. One person may serve as a patient advocate, spending more time with the patient, helping the patient to understand diagnosis and treatment plans, and asking questions on behalf of the patient. For visits with children, please contact the nurse for any restrictions.

All visitors are asked to stop at the Welcome Center Desk in the front lobby before going to the patient's room, and you may be asked to identify yourself at the nursing unit.

Waiting Rooms

Volunteers staff the Surgery Center waiting area from 8 A.M. until afternoon. This area is located on the first floor, adjacent to the Surgery Center. For our visitors comfort and convenience, we provide reading material, puzzles and television, as well as lockers for personal possessions. There are two private conference rooms available for family members of our patients to meet with the surgeon following surgery.

Second Floor Lounges

In addition to the public waiting area on the second floor, each wing has a small family lounge where a patient’s loved ones can rest when they need to be out of the patient room.

The Walkway Respite is located in the second floor hallway that connects 2South to 2East and 2West. It overlooks a 15,000 square foot roof garden filled with plants and grasses that bloom from April through October. Tables and chairs are grouped together for the benefit of patients, family members and visitors who want to converse while looking at the garden.

Guild Hospitality Care and Gift Shop

Our volunteers visit the hospital units daily with a hospitality cart containing reading materials, snack, sundries, and small gift items available for purchase.

Our gift shop is located in the main lobby on the first floor. Gifts, magazines, cards, and sundries are available. Hours are:

  • Weekdays:  10:00 a.m.- 5:00 p.m. and 6:00 p.m.- 8:00 p.m.
  • Saturdays and Sundays:  1:00 p.m.- 5:00 p.m.